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Child SUM

Hi,

Please advise this scenario of Sophos Child SUM.

1. Branch 1, 2, 3 they are same computer name.
2. Every Branch has a child update manager.
3. In the main Server of Sophos One computerName of all branch will appear.

How can we separate the computer Name of each branch appearing to sophos console.

We cannot change the computerName of each branches due to their application running.

tedz

:48988


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  • Hi,

    http://www.sophos.com/en-us/support/knowledgebase/12570.aspx

    -compname

    Will help for RMS.

    I'm not sure what will happen with the updating paths, as they will all look the same: \\server\sophosupdate.

    Regards,

    Jak

    :48990
  • @Jak - which article? :smileyhappy: Link and text do not agree

    Guess the paths shouldn't cause a problem if they all look the same (haven't checked but as they are reported by the SUMs and not generated by SEC this is likely the case). From the clients' point of view they have to be the same (and it saves tedz from creating two additional updating policies :smileyvery-happy:).

    Christian 

    :48992
  • Hi Jak,

    This link refers to endpoint side of sophos. It is also refer to ChildSUM server?

    ex. Setup.exe -compname "branch_1", "banch_2" this branch 1 and 2 report to Update Manager to configure for updates.

    Thanks,

    tedz

    :49044
  • Not sure what happened there, sorry about that:

    http://www.sophos.com/en-us/support/knowledgebase/12570.aspx

    should be the correct link.

     RMS today can override 3 returned values to SEC, these are:

    • Computer name,
    • Computer domain name,
    • Computer description.

    The keys required to override them can be created manually or are created by setup.exe using the switches:

    • -compname <computername>,
    • -compdesc <computerdescription>,      
    • -domain <domainname>.

    Either way then end up under the Management Agent registry key as string values:

    HKLM\Software\Sophos\Remote Management System\ManagementAgent\

    • ComputerNameOverride
    • DomainNameOverride
    • ComputerDescriptionOverride

    Restarting the SOophos Agent service will pass up the latest.

    Regards,

    Jak

    :49046
  • Hi Jak,

    Thank for the solution.

    I will create a registry key as string value ComputerNameOverride value Data Branch_1.


    Restart Sophos Agent service.

    Thanks again:)

    tedz

    :49092