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fffffffd SDCOM_E_VFS_OPENFAILED

Pyxis

Hello,

I have a problem with many computer.

I have an error ffffffd Computer is not managed yet.

In the log i have this error :

Trace(2012-Oct-18 14:36:10): CIDUpdateLocation::SyncProduct: Failed to update product (RMSNT) from "\\X.X.X.X\SophosUpdate\CIDs\S000\SAVSCFXP\", Error is :SDCOM_E_VFS_OPENFAILED (VFS could not open a file for reading:)
Trace(2012-Oct-18 14:36:10): CIDUpdate(CIDDownloadFailed): ERROR:   Download of RMSNT failed from server \\X.X.X.X\SophosUpdate\CIDs\S000\SAVSCFXP\

Can you help me to fix that ?

I'm not the one who install the products, but i had to fix this.

Regards,

:34475


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    Hello Pyxis,

    CID (Central Installation Directory) is where the clients download the updates from. If as you say only certain clients are affected this would somewhat whitewash the server. Nevertheless I'd delete the CID's contents on the server and let SUM rebuild the CID. Sorry, no cross-references how to do it, the smart device I'm posting from is somewhat limited. Search might be your friend :smileywink:

    Christian

    :34563
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  • 0

    Hello Pyxis,

    CID (Central Installation Directory) is where the clients download the updates from. If as you say only certain clients are affected this would somewhat whitewash the server. Nevertheless I'd delete the CID's contents on the server and let SUM rebuild the CID. Sorry, no cross-references how to do it, the smart device I'm posting from is somewhat limited. Search might be your friend :smileywink:

    Christian

    :34563
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