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fffffffd SDCOM_E_VFS_OPENFAILED

Pyxis

Hello,

I have a problem with many computer.

I have an error ffffffd Computer is not managed yet.

In the log i have this error :

Trace(2012-Oct-18 14:36:10): CIDUpdateLocation::SyncProduct: Failed to update product (RMSNT) from "\\X.X.X.X\SophosUpdate\CIDs\S000\SAVSCFXP\", Error is :SDCOM_E_VFS_OPENFAILED (VFS could not open a file for reading:)
Trace(2012-Oct-18 14:36:10): CIDUpdate(CIDDownloadFailed): ERROR:   Download of RMSNT failed from server \\X.X.X.X\SophosUpdate\CIDs\S000\SAVSCFXP\

Can you help me to fix that ?

I'm not the one who install the products, but i had to fix this.

Regards,

:34475


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  • 0

    Hello,

    What is the CID ? :D the rms folder is on the server ? sorry for my ignorance...

    the problem seems appear only on Seven since we update the console.

    I received a mail today from Sophos Support who say that it is a problem occured by windows Search, but i have desactivated it and the problem is still here.

    :34553
Reply
  • 0

    Hello,

    What is the CID ? :D the rms folder is on the server ? sorry for my ignorance...

    the problem seems appear only on Seven since we update the console.

    I received a mail today from Sophos Support who say that it is a problem occured by windows Search, but i have desactivated it and the problem is still here.

    :34553
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