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Unable to remove Sophos Endoing Security and Control (tamper protection dimmered/greyed out)

steve02a

I have a client who started at a new company and he took his computer w/him from his previous job.  At his previous job, they used Sophos Endoing Security and Control .  I am not trying to uninstall the software.

However, when I open the software, the tamper protection is dimmed/greyed out and I am unable to click the authentic user.

How can I get around this to remove the old software so I can get a different AV solution installed on the computer?  I do have full domain and local admin rights to the machine if I need to use those.  The machine is a Windowx XP with SP3.

Thanks in advance.

:14467


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    Hi Christian

    LOL... my issue is not the same with steve02a however one of my customer report that certain manage PC encounter tamper protection option are dimmed even after login with administrator account and this is affecting their work if any changes is required on the particular PC which required temporary disable or troubleshooting Sophos issue. Thanks

    :45139
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  • 0

    Hi Christian

    LOL... my issue is not the same with steve02a however one of my customer report that certain manage PC encounter tamper protection option are dimmed even after login with administrator account and this is affecting their work if any changes is required on the particular PC which required temporary disable or troubleshooting Sophos issue. Thanks

    :45139
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