Hi,
I'm having a problem when i upgrade my console V:4.7 to V:5.1.0. The database of the console is a separate server.
Unable to instaled Enterprise Console
The MSI Terminated Unexpectedly
Event viewer Error
Source: MsiInstaller
Event ID: 11921
The description for Event ID ( 11921 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Product: Sophos Enterprise Console -- Error 1921.Service Sophos Management Service (Sophos Management Service) could not be stopped. Verify that you have sufficient privileges to stop system services., (NULL), (NULL), (NULL), (NULL), , .
Thanks,
Tedz
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