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Force installation

I followed this: http://www.sophos.com/en-us/support/knowledgebase/13090.aspx

but is there a way to force installation despite if it has been installed? We needed to change servers after the breakdown of the first one, and so, the console resides on another one (another name).

Jo

:50928


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  • Hello Jo,

    basically you'd have to have some indicator whether the forced reinstall has been performed, in the example it's a file in %windir%.

    @ECHO OFF
    IF NOT EXIST %windir%\ForcedSophosInstall#01.txt GOTO :_Install
    REM --- Check for an existing installation
    ...
    :_Install
    REM --- Deploy to Windows 2000/XP/2003/Vista/Windows7/2008/2008-R2
    \\SERVER\SophosUpdate\CIDs\Sxxx\SAVSCFXP\Setup.exe ...
    type \nul > %windir%\ForcedSophosInstall#01.txt
    REM --- End of the script
    :_End

     Disclaimer: This is untested :smileyhappy:

    Christian

    :50936
  • OK, thank you. I managed to force the installation, but after it gets installed (\\serverIPaddress\SophosUpdate\CIDs\S000\SAVSCFXP\Setup.exe -updp "\\OurServer\SophosUpdate\CIDs\S000\SAVSCFXP" -user ourdomain\DomainAdmin -pwd OurPassword -mng yes -G "\OurServer\Group" -s , the machines are listed in the correct group, but they aren't shown as managed. Do you have an idea?

    Jo

    :50966
  • Hello Jo,

    the machines are listed in the correct group, but they aren't shown as managed

    so, they started to "appear" on OurServer (which until then didn't know they exist)? Then RMS on the endpoint has been able to connect to the server and to send some data - therefore SEC should consider it managed. Are they really unmanaged (icon and name grey) or not connected (red cross on the icon)?

    Christian

    :50968
  • The name is grey, there is no red cross.

    :50970
  • In the meantime I think I found the problem. Apparantly there was a DNS problem with the new Sophos server (which is now solved). Now the new installations are entering the console, also the one that gave any problems. Thank you for the help.

    :50972