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How to completely remove Sophos

We have been evaluating Sophos on a Win2K8 server and have now come to remove the product. I was able to remove the Enterprise Console okay but when attempting the same on Anti_Virus, AutoUpdate and Remote Management Services I end up with the error "You have insufficient privileges to uninstall this product". Um, I am signed on as a Domain Admin.

How can we remove it cleanly please ?

:6417


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  • Hello ParallaxView,

    apart from the question why you'd want to remove Sophos (and where else this image will be used) - do you mean that all three items of TP (Configure, View log and Authenticate user) are gray? Likely the user you are logged in with is not a member of the SophosAdministrator group. If TP is enabled you'd still need the TP password after adding this user to the group.

    Christian

    :18349
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  • Hello ParallaxView,

    apart from the question why you'd want to remove Sophos (and where else this image will be used) - do you mean that all three items of TP (Configure, View log and Authenticate user) are gray? Likely the user you are logged in with is not a member of the SophosAdministrator group. If TP is enabled you'd still need the TP password after adding this user to the group.

    Christian

    :18349
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