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Upgrade SEC 4 to SEC 4.5 failed with error "script execution has failed"

Azwan

Hello Everyone,

As per subject does anyone encounter same issue?, Yesterday i was at customer place to upgrade SEC4 to SEC4.5.

After backup database and certificate the installation succesfull running until database installation was stop with error as per subject.

I have use steps from sophos knowledgebase http://http://www.sophos.com/support/knowledgebase/article/64789.html still encounter same error after re-run sophos SEC4.5 installer.

below are customer server detail.

Customer info:

OS                           :         Windows server 2003 R2 Standard Edition Sp2

Endpoint Console:         v4.0

Anti Virus Version:          v9.5

*.Mdf file                :          SOPHOS4.mdf and (165MB)  SOPHOS4_log.ldf (18GB)

:21973


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    Hello Azwan,

    I have try to remove SOPHOS3 and SOPHOS4

    Perhaps I have misunderstood you - if you drop both there's not database to be upgraded (although the installer might get confused). Anyway, there's more than one way to skin a cat - though I wouldn't just copy the .mdf file.

    Christian

    :22017
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  • 0

    Hello Azwan,

    I have try to remove SOPHOS3 and SOPHOS4

    Perhaps I have misunderstood you - if you drop both there's not database to be upgraded (although the installer might get confused). Anyway, there's more than one way to skin a cat - though I wouldn't just copy the .mdf file.

    Christian

    :22017
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