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Upgrade SEC 4 to SEC 4.5 failed with error "script execution has failed"

Hello Everyone,

As per subject does anyone encounter same issue?, Yesterday i was at customer place to upgrade SEC4 to SEC4.5.

After backup database and certificate the installation succesfull running until database installation was stop with error as per subject.

I have use steps from sophos knowledgebase http://http://www.sophos.com/support/knowledgebase/article/64789.html still encounter same error after re-run sophos SEC4.5 installer.

below are customer server detail.

Customer info:

OS : Windows server 2003 R2 Standard Edition Sp2

Endpoint Console: v4.0

Anti Virus Version: v9.5

*.Mdf file : SOPHOS4.mdf and (165MB) SOPHOS4_log.ldf (18GB)

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0 QC over 13 years ago

And SOPHOS4 is also here, I assume.
Which components of SEC are installed right now? None? I'd backup both the SOPHOS3 and SOPHOS4 database, then drop SOPHOS3 and reattempt the install.
Apart from that please take a look at Sophos Enterprise Console: sophos3_log or sophos4_log files have become too large.
Christian
:21991
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0 QC over 13 years ago

And SOPHOS4 is also here, I assume.
Which components of SEC are installed right now? None? I'd backup both the SOPHOS3 and SOPHOS4 database, then drop SOPHOS3 and reattempt the install.
Apart from that please take a look at Sophos Enterprise Console: sophos3_log or sophos4_log files have become too large.
Christian
:21991
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