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Update problem

Jvuz

I'm having the following problem. I've specified two servers for updates, our own server and sophos itself. At work there seems no problem, but when a user with a notebook tries to update from home, it doesn't work. What could be the problem?

Jo

:15511


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    Hi, just wondering

         Are they connecting to the internet directly at home, i.e. home broadband, if so make sure that the proxy option is unticked in their web browser, and then try the update.

       Second thing is the sophos location: is the correct details filled in.

    :15521
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  • 0

    Hi, just wondering

         Are they connecting to the internet directly at home, i.e. home broadband, if so make sure that the proxy option is unticked in their web browser, and then try the update.

       Second thing is the sophos location: is the correct details filled in.

    :15521
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