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installing second remote console but having problems

Jvuz

Hello,

I'm tryiing to install the remote console at a collegue's pc, but he gets the following error message: The system must be restarted before installing this product to allow prior file update operations...

But after a reboot the same message reappears. What could be the problem? I already looked at the registry but the key mentioned isn't there.

Jo

:26379


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    Hello Jo,

    thought you don't need us any longer :smileywink:. 

    Might be that there is a more detailed log created at this point in one of the usual places. There might also be a "lock" (zero byte) file in system %TEMP% directory like SophosRebootTest.txt (perhaps with a different name). Did it install any pre-reqs?

    Christian

    :26385
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  • 0

    Hello Jo,

    thought you don't need us any longer :smileywink:. 

    Might be that there is a more detailed log created at this point in one of the usual places. There might also be a "lock" (zero byte) file in system %TEMP% directory like SophosRebootTest.txt (perhaps with a different name). Did it install any pre-reqs?

    Christian

    :26385
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