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Unable to use USB device after exempt

Hello Everyone,

Have you guys encounter same issue, after user PC has been exempt from device control she/he still unable to use USB device?.

User already reboot the PC and aall policy is compliance no error report to console regarding the exempt PC. Thanks

:22177


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  • Hello Azwan,

    after user PC has been exempt from device control

    does this mean a policy has been assigned which disables Device Control? And there is no message on the PC (by Windows and/or Sophos) when the device is plugged in? Which kind of devie is it?

    Christian

    :22181
Reply
  • Hello Azwan,

    after user PC has been exempt from device control

    does this mean a policy has been assigned which disables Device Control? And there is no message on the PC (by Windows and/or Sophos) when the device is plugged in? Which kind of devie is it?

    Christian

    :22181
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