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Max number of user ports 3976

Azwan

Hi Everyone

I have encounter issuer Endpoint unable to update and contact server, user pc able to update and report to console untill certain time endpoint failed to update and contact server even with communication port 8192,8193,8194 open.

After further checking on Routers log at user pc i found error below and not sure if error related with update status.

Appreciate if anyone can clarify error below. Thanks

Error:

RouterSystemCheck::onInfoPortsUsed() - number of user ports 37, max number of user ports 3976

:24551


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  • 0

    Hi Christian,

    I could ony found 1 lined with "E" as shown from erorr logs, customer found  issueas below that certain endpoint that connect/update to ChildSUM encounter error status didn't tally with console

    Issue:

    1) Endpoint unable to update or contact server this problem only occureed on diffrent PC and time

    2) Endpoint update succesfully  and communication port is open however endoint satus is disconnect at console

    Erorr below :

    08.05.2012 14:12:51 0598 E Failed to get messages, logging Router$JRCPWADC02:135639 off
    08.05.2012 14:13:21 059C I RouterTableEntry::LogonToParentRouter() - logging on as active consumer
    08.05.2012 14:13:21 059C I RouterTableEntry state (router, logging on): Router$JRCPWADC02:135639 is passive consumer, passive supplier
    08.05.2012 14:13:21 059C I Logged on to parent router as Router$isg-kevin:893279
    08.05.2012 14:13:21 059C I This computer is part of the domain ABMB
    08.05.2012 14:52:05 0348 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 33, max number of user ports 3976
    08.05.2012 15:26:16 04C4 I Routing to Agent: id=47A8CA97, origin=Router$JRCPWADC02:135639.Router$jrcpwsophos01.EM, dest=Router$JRCPWADC02:135639.Router$isg-kevin:893279.Agent, type=EM-SetConfiguration
    08.05.2012 15:26:16 04E8 I Sent message (id=47A8CA97) to Agent
    Azwan
    :24587
Reply
  • 0

    Hi Christian,

    I could ony found 1 lined with "E" as shown from erorr logs, customer found  issueas below that certain endpoint that connect/update to ChildSUM encounter error status didn't tally with console

    Issue:

    1) Endpoint unable to update or contact server this problem only occureed on diffrent PC and time

    2) Endpoint update succesfully  and communication port is open however endoint satus is disconnect at console

    Erorr below :

    08.05.2012 14:12:51 0598 E Failed to get messages, logging Router$JRCPWADC02:135639 off
    08.05.2012 14:13:21 059C I RouterTableEntry::LogonToParentRouter() - logging on as active consumer
    08.05.2012 14:13:21 059C I RouterTableEntry state (router, logging on): Router$JRCPWADC02:135639 is passive consumer, passive supplier
    08.05.2012 14:13:21 059C I Logged on to parent router as Router$isg-kevin:893279
    08.05.2012 14:13:21 059C I This computer is part of the domain ABMB
    08.05.2012 14:52:05 0348 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 33, max number of user ports 3976
    08.05.2012 15:26:16 04C4 I Routing to Agent: id=47A8CA97, origin=Router$JRCPWADC02:135639.Router$jrcpwsophos01.EM, dest=Router$JRCPWADC02:135639.Router$isg-kevin:893279.Agent, type=EM-SetConfiguration
    08.05.2012 15:26:16 04E8 I Sent message (id=47A8CA97) to Agent
    Azwan
    :24587
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