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Preparing to update - Advice please on how to be 100% successful first time!

Aminocom

At the moment I have the following running on my server:

Sophos Enterprise Console

4.5.0.9

On the various Windows clients we are running:

Sophos EndPoint Security & Control

9.5

I've had a brief read through some documentation and it would appear that my first step is to update SEC from 4.5 to 4.7.

I've run the update advisor and it appears I'm more or less ready to go:

SQL server compatibility, SQL Server 2008 R2 is not supported.
Computer browser service availability, Computer browser service unavailable, disabling the Enterprise Console Find Computers wizard.
Enumerating network adapters, Multiple network adapters detected. Remote Management System may bind to the wrong network adapter and not be able to process messages.
Restart pending, A previous operation requires a restart to complete file operations.

As far as I can tell there is nothing I need to do here, with the exception of a reboot on the server before I begin.

So to the first question - will the upgrade from SEC 4.5 to 4.7 be a smooth one?

Just launch the installer and follow the wizard and job done?

Once that is done - what should I be doing next?

Pointers and advice greatly received.

:13433


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    Thanks for the replies and sorry for the delay in getting back.

    Just to go over the issues raised in the upgrade advisor:

    Computer browser service availability:

    The Computer Browser service is set to "Automatic" however whenever I go into Services it never seems to be started.

    If I attempt to manually start it I get the message:

    The Computer Browser service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs

    If I use the "Find Computer" option from withing SEC then it does indeed find computers - so is it possible the SEC is launching the Computer Browser as and when required?

    There is nothing appearing in the Windows Event log to indicate any problems.

    So really I should make sure I go through the backup procedure - backing up both database and certificates and then run the upgrade from 4.5 to 4.7 and hopefully all will be well.

    The 4.5 was my first installation and I followed the documentation to the letter - so default database names were used etc.

    :13617
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  • 0

    Thanks for the replies and sorry for the delay in getting back.

    Just to go over the issues raised in the upgrade advisor:

    Computer browser service availability:

    The Computer Browser service is set to "Automatic" however whenever I go into Services it never seems to be started.

    If I attempt to manually start it I get the message:

    The Computer Browser service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs

    If I use the "Find Computer" option from withing SEC then it does indeed find computers - so is it possible the SEC is launching the Computer Browser as and when required?

    There is nothing appearing in the Windows Event log to indicate any problems.

    So really I should make sure I go through the backup procedure - backing up both database and certificates and then run the upgrade from 4.5 to 4.7 and hopefully all will be well.

    The 4.5 was my first installation and I followed the documentation to the letter - so default database names were used etc.

    :13617
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