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Preparing to update - Advice please on how to be 100% successful first time!

Aminocom

At the moment I have the following running on my server:

Sophos Enterprise Console

4.5.0.9

On the various Windows clients we are running:

Sophos EndPoint Security & Control

9.5

I've had a brief read through some documentation and it would appear that my first step is to update SEC from 4.5 to 4.7.

I've run the update advisor and it appears I'm more or less ready to go:

SQL server compatibility, SQL Server 2008 R2 is not supported.
Computer browser service availability, Computer browser service unavailable, disabling the Enterprise Console Find Computers wizard.
Enumerating network adapters, Multiple network adapters detected. Remote Management System may bind to the wrong network adapter and not be able to process messages.
Restart pending, A previous operation requires a restart to complete file operations.

As far as I can tell there is nothing I need to do here, with the exception of a reboot on the server before I begin.

So to the first question - will the upgrade from SEC 4.5 to 4.7 be a smooth one?

Just launch the installer and follow the wizard and job done?

Once that is done - what should I be doing next?

Pointers and advice greatly received.

:13433


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    Hello Aminocom ,

    Advice please on how to be 100% successful first time!

    just make sure you do it right and it won't hurt to get a lucky charm or two :smileywink:

    Joking aside - as wickedkittenz says you should do a backup before upgrading and reconsider the issues reported:

    SQL server compatibility, SQL Server 2008 R2 is not supported - so you upgraded your SQL server to R2 even though it created an unsupported configuration (but it is "just" unsupported not known to cause failures). Just make sure you complete the advisor, install should then be possible.

    Computer browser service availability - so you didn't use Find Computers and it will also be unavailable in 4.7, no real problem here.

    Enumerating network adapters, Multiple network adapters detected - although it obviously worked please read the mentioned article carefully and review your configuration. It's a good opportunity to tidy up.

    After the successful upgrade you'll have to decide whether to deploy 9.7 to all clients at once or do a staged rollout (did you perform an upgrade before or is this your first one?).

    Christian 

    :13461
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  • 0

    Hello Aminocom ,

    Advice please on how to be 100% successful first time!

    just make sure you do it right and it won't hurt to get a lucky charm or two :smileywink:

    Joking aside - as wickedkittenz says you should do a backup before upgrading and reconsider the issues reported:

    SQL server compatibility, SQL Server 2008 R2 is not supported - so you upgraded your SQL server to R2 even though it created an unsupported configuration (but it is "just" unsupported not known to cause failures). Just make sure you complete the advisor, install should then be possible.

    Computer browser service availability - so you didn't use Find Computers and it will also be unavailable in 4.7, no real problem here.

    Enumerating network adapters, Multiple network adapters detected - although it obviously worked please read the mentioned article carefully and review your configuration. It's a good opportunity to tidy up.

    After the successful upgrade you'll have to decide whether to deploy 9.7 to all clients at once or do a staged rollout (did you perform an upgrade before or is this your first one?).

    Christian 

    :13461
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