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Error: 80040401 Software Update failed

Initial Update went fine after reinstall, now I keep getting fails with this.   

Outstanding alerts and errors           
Update manager status                                                                

Date/time            Code      Description                                                      

5/25/2012 7:35:28 AM 80040401  Software update failed.  

5/25/2012 7:34:44 AM 80040404  Threat detection data update failed.    

The knowlege base takes me to a loop of related errors that have not end.

http://www.sophos.com/en-us/support/knowledgebase/110782.aspx

Takes me to

http://www.sophos.com/en-us/support/knowledgebase/65365.aspx

Dead end -- contact support

http://www.sophos.com/en-us/support/knowledgebase/66111.aspx

Dead end

Updatemanager log gives me this.

5/25/2012 7:44:43 AMError Deployment to a share failed because of an unexpected error. Details: Unable to write UPD file

 Edit update from the logviewer after following another tech note to repopulate the warehouse.

 5/25/2012 7:57:56 AMErrorDeployment to a share failed because of an unexpected error. Details: boost::filesystem::exists

:25181


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  • 2 files I cannot takeownership of and delete

    1033.mst and setupenu.dll

    2012-05-25 08:16:18 : CID Deploy C:\ProgramData\Sophos\Update Manager\Working\.\Decoded-Sub0\F26F7EC0-1302-4DA7-8B6B-A5383051D41A\sau\1033.mst to C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S000\SAVSCFXP\sau\1033.mst

    :25191
Reply
  • 2 files I cannot takeownership of and delete

    1033.mst and setupenu.dll

    2012-05-25 08:16:18 : CID Deploy C:\ProgramData\Sophos\Update Manager\Working\.\Decoded-Sub0\F26F7EC0-1302-4DA7-8B6B-A5383051D41A\sau\1033.mst to C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S000\SAVSCFXP\sau\1033.mst

    :25191
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