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Schedule Scan

I did a new install of Sophos 9 on a Windows 7 computer.  It works fine in regards to updates or on demand scan  I have tried to schedule scans but it wants my login/password or to contact an administrator.  I have tried the login to that computer (admin login), my sophos login but neither works.  Any ideas?

:8571


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  • I too have seen this issue with setting up a scan.

    My account is set as a Domain and Local Admin, as well as ensuring that I'm within the SophosAdmin group. keep getting

    "Incorrect password or the password does not adhere to security policy. Please try again."

    when entering "Domain\User" and the correct complex password.

    This issue is stopping me from being able to setup scheduled scans.

    :19043
Reply
  • I too have seen this issue with setting up a scan.

    My account is set as a Domain and Local Admin, as well as ensuring that I'm within the SophosAdmin group. keep getting

    "Incorrect password or the password does not adhere to security policy. Please try again."

    when entering "Domain\User" and the correct complex password.

    This issue is stopping me from being able to setup scheduled scans.

    :19043
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