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Schedule Scan

rfisher16

I did a new install of Sophos 9 on a Windows 7 computer.  It works fine in regards to updates or on demand scan  I have tried to schedule scans but it wants my login/password or to contact an administrator.  I have tried the login to that computer (admin login), my sophos login but neither works.  Any ideas?

:8571


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    Hello John,

    where exactly do you get the error and what is the message? You also mentioned Tamper Protection - but I don't see where it fits in here. Set up a new scan show the same behaviour regardless of the TP status.

    I've tried a number of combinations and everything worked as expected. Could you please describe step by step what you've done?

    Christian

    :14057
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  • 0

    Hello John,

    where exactly do you get the error and what is the message? You also mentioned Tamper Protection - but I don't see where it fits in here. Set up a new scan show the same behaviour regardless of the TP status.

    I've tried a number of combinations and everything worked as expected. Could you please describe step by step what you've done?

    Christian

    :14057
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