Schedule Scan

Hi,

This should be a Windows account.  Are you getting an error when you enter the account to schedule the task as?

E.g.
"Incorrect password or the password does not adhere to security policy. Please try again."

This is how it should work:

When you define a scan in SAV, the settings for the scan are stored in the file machine.xml, found here:

"\ProgramData\Sophos\Sophos Anti-Virus\Config\"

A new section will be created in the <scanJobs> section and the scan given an ID.  E.g.

<scan id="{7E9A68FC-D1D2-4193-BC9F-962505015873}" ScanType="NormalScan">

The scan ID is just a random GUID to ensure it is unique.

You can see in the new section that it created the log file that will be created when the scan is run, it has the same name as the scan:

<filename dir="COMMON_APPDATA">\Sophos\Sophos Anti-Virus\logs\[ScanName].txt</filename></settings>

etc..

When you schedule the scan in the interface of SAV, you are essentially setting up a Windows scheduled task to run the process:

"\Program Files (x86)\Sophos\Sophos Anti-Virus\backgroudscanclient.exe"

with the paramater of the scan GUID so you should be able to see all of your scheduled SAV scans in the Windows Task Scheduler.

If you're really struggling, I would suggest:

1. Create a new account on the machine. E.g. SAVScan

2. Give it a strong password (one that meets the security requirements of the policy)

3. Make it a member of the local administrator group.

4. In SAV, when creating a scan use this new account when you schedule it, e.g. [ComputerName]\SAVScan.

I hope that helps.

Regards,

Jak

Hi,

This should be a Windows account.  Are you getting an error when you enter the account to schedule the task as?

E.g.
"Incorrect password or the password does not adhere to security policy. Please try again."

This is how it should work:

When you define a scan in SAV, the settings for the scan are stored in the file machine.xml, found here:

"\ProgramData\Sophos\Sophos Anti-Virus\Config\"

A new section will be created in the <scanJobs> section and the scan given an ID.  E.g.

<scan id="{7E9A68FC-D1D2-4193-BC9F-962505015873}" ScanType="NormalScan">

The scan ID is just a random GUID to ensure it is unique.

You can see in the new section that it created the log file that will be created when the scan is run, it has the same name as the scan:

<filename dir="COMMON_APPDATA">\Sophos\Sophos Anti-Virus\logs\[ScanName].txt</filename></settings>

etc..

When you schedule the scan in the interface of SAV, you are essentially setting up a Windows scheduled task to run the process:

"\Program Files (x86)\Sophos\Sophos Anti-Virus\backgroudscanclient.exe"

with the paramater of the scan GUID so you should be able to see all of your scheduled SAV scans in the Windows Task Scheduler.

If you're really struggling, I would suggest:

1. Create a new account on the machine. E.g. SAVScan

2. Give it a strong password (one that meets the security requirements of the policy)

3. Make it a member of the local administrator group.

4. In SAV, when creating a scan use this new account when you schedule it, e.g. [ComputerName]\SAVScan.

I hope that helps.

Regards,

Jak