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Endpoint 10 Web control & Patch Details : No details appear / doesn't work

mpendlebury

Enterprise console version : 5.0.0.8

Endpoint client version : 10

I'm looking to test out the integrated Web Control and Patch details options built into the latest enterprise console. I've created test policies and applied them to a machine (windows 7) but nothing appears to happen.

Looking on the Enterprise console the tabs for web control & patch details are present but only the Group field has any data in it. 

I've tested pretty much everything I can find relating to this but no joy. Services appear correct on client and pointing web browser to sophos test site blocks the malware (as it did on previous version) and I get a Web Event count +1 agsint the machine on the console.

However, for my test I've enabled Web control and set everything to block. I've also added facebook.com to the website exception list to Block but this doesn't appear to work.

Am I missing something? 

Thanks.

:24161


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    Thanks for the reply.

    Wow I can't believe that after all the fanfare and pushing of this new feature it's a seperate license. None of the documentation or literature I have seen points to this and even setup of the product appears that you only need a seperate service if you are using the 'Full' features.

    Indeed a very big letdown! 

    I spent a whole day yesterday troubleshooting a failed upgrade of our Management console / database so I could test these features. 

    :24167
Reply
  • 0

    Thanks for the reply.

    Wow I can't believe that after all the fanfare and pushing of this new feature it's a seperate license. None of the documentation or literature I have seen points to this and even setup of the product appears that you only need a seperate service if you are using the 'Full' features.

    Indeed a very big letdown! 

    I spent a whole day yesterday troubleshooting a failed upgrade of our Management console / database so I could test these features. 

    :24167
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