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Hard disk constantly thrashing

Does anyone else have this problem?  As soon as I installed Endpoint protection, my HDD has been thrashing.  The light has not gone off for a week or so!  This is really slowing my computer down. Is there any way to avoid it?

:22981


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  • HI,

    Establishing the cause is the first thing.

    Is a scheduled scan taking place?  To check, open SAV main GUI, it will show scans taking place in the bottom left (ensure you are a Sophos Admin to see all scans).  I doubt a scheduled scan has been running all that time but maybe they are "joining up" if the scanning options are too aggressive/a lot of data?  Unlikely but this is something that can cause a lot of disk I/O.

    What happens if you disable on-access scanning, does it stop straight away?

    Are you running Patch Agent?  Is it performing an assessment?

    What can you do to stop it?  Does it stop instantly if you stop the SAVService for example?

    If you use Process Explorer (http://technet.microsoft.com/en-us/sysinternals/bb896653 ), and enable the columns under "Process Disk" tab, does that help you to identify a process that is performing excessive disk I/O>

    Process Monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645 ) can also be used to identify processes with high I/O also.  You get stats on the number of reads/writes for example which is all helpful.  Maybe this could lead to an exclusion that could help performance.

    Regards,

    Jak 

    :22983
Reply
  • HI,

    Establishing the cause is the first thing.

    Is a scheduled scan taking place?  To check, open SAV main GUI, it will show scans taking place in the bottom left (ensure you are a Sophos Admin to see all scans).  I doubt a scheduled scan has been running all that time but maybe they are "joining up" if the scanning options are too aggressive/a lot of data?  Unlikely but this is something that can cause a lot of disk I/O.

    What happens if you disable on-access scanning, does it stop straight away?

    Are you running Patch Agent?  Is it performing an assessment?

    What can you do to stop it?  Does it stop instantly if you stop the SAVService for example?

    If you use Process Explorer (http://technet.microsoft.com/en-us/sysinternals/bb896653 ), and enable the columns under "Process Disk" tab, does that help you to identify a process that is performing excessive disk I/O>

    Process Monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645 ) can also be used to identify processes with high I/O also.  You get stats on the number of reads/writes for example which is all helpful.  Maybe this could lead to an exclusion that could help performance.

    Regards,

    Jak 

    :22983
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