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Update manager - Software delivery failed

NTSys

SUM was reporting "software delivery failed" - looking at the Update Manager details showed the following:

"Data read from the update source for software subscription 'Recommended' was invalid (e.g. corrupt or incomplete)"

When I look at the subscription, instead of showing 10.3.0 the version shows a GUID (F26F7EC0-1302-4DA7-8B6B-A5383051D41A)

Changed it to 10.3.1 and forced update, that resolved the error. Downloading direct from Sophos - some glitch at the source side?

However, are we going to see 10.3 Recommended/Previous/Oldest options within the Subscription so I don't have to keep changing the subscription

An what does "Preview" in the Subscription mean?

:41599


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    Hello NTSys,

    what does "Preview" in the Subscription mean?

    please see Software subscriptions in Enterprise Console v 5.2.1 and above.

    It's probably a meta-data glitch - that is, I assume you are not on 5.2.1 yet and thus you can access the fixed versions and also don't get this popup. As Preview has only one version your fixed subscription "disappears" as soon as the new one is out. Instead of selecting 10.3.1 (or any 10.3.x version) just select Preview for now (to be sure, view the Details ...). Once 10.3.x is GA revert to the Recommended subscription.

    Christian

    :41615
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  • 0

    Hello NTSys,

    what does "Preview" in the Subscription mean?

    please see Software subscriptions in Enterprise Console v 5.2.1 and above.

    It's probably a meta-data glitch - that is, I assume you are not on 5.2.1 yet and thus you can access the fixed versions and also don't get this popup. As Preview has only one version your fixed subscription "disappears" as soon as the new one is out. Instead of selecting 10.3.1 (or any 10.3.x version) just select Preview for now (to be sure, view the Details ...). Once 10.3.x is GA revert to the Recommended subscription.

    Christian

    :41615
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