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How do I stop Sophos from deleting a file?

Hello all,

I have been trying to get a game to run in Steam. Sophos is convinced the launcher.exe file is a malicious and deletes it every time as soon as it is downloaded. I don't see any option to tell it not to delete this file. I tried to beat it to the location in the Authorization window but it was too fast and deleted the file before I could tell it to ignore said file. Does anyone know how to add this file to the "ok" list, and/or how to prevent sophos from just deleting files without asking me first? Thanks

:9171


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  • HI,

    What options do you have set?  I assume it's picked up as a suspicious file?

    If you open Sophos, got to: "Configure" ->  "Anti-virus" - "On-access scanning"

    Hit the cleanup tab, what actions do you have set for finding "Viruses/spyware" and "Suspicious files"?

    Regards,

    Jak

    :9177
Reply
  • HI,

    What options do you have set?  I assume it's picked up as a suspicious file?

    If you open Sophos, got to: "Configure" ->  "Anti-virus" - "On-access scanning"

    Hit the cleanup tab, what actions do you have set for finding "Viruses/spyware" and "Suspicious files"?

    Regards,

    Jak

    :9177
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