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Update Manager not being updated

Hello, we've been having trouble with Update Manager in Enterprise Console (4.5.1.0)

It was last able to check for updates on the 11th of March but now cant check, if I tell it to update manually nothing happens. I have checked the source, the URL is currently set to "Sophos" but when I choose to edit this, keeping it set to Sophos, it eventually times out.

"Timeout while attempting to connect to the specified address. There may be a problem with the network. Would you like to use these source details anyway?"

The machine does have internet access.

Any ideas?

Thanks

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0 jak over 14 years ago

Hi,

Maybe turning on this logging will help you to see what is taking place:

/search?q= 7355

Regards,

Jak
:10547
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0 Reaper87 over 14 years ago

Good Day Peters
Please check the following: Right click on the update manager, select 'view computer details'. this will open a report window, scroll down to the updating section.
this should show you a error code and description of the error, this will give us a idea what is going wrong.
What is the error code displayed?
Knd Regards
:10821
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