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SUM 4.5 not updating on scheduled time

JasonO

I was wondering if anyone else has there SUM 4.5 stop activity (according to the log in verbose) one or twice a week? 

If I stop and restart the SUM and Sophos Management Service it will update manually fine.  No issues.  Then resume it scheduled update for a couple days. 

Another odd error is in Event Viewer under Application I found this error.

Failed to update Sophos Update Manager because the installer returned error code 1603. The Sophos Update Manager service will be restarted.

This does not happen the same time as the updater stopping but it is a reoccuring error.

Thanks,

Jason

:5903


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    Yes, that is my current version.  It stopped again over the weekend and this is what i found in the verbose log. 

    The maintenance operation was successful.

    Scheduled dispatcher '__MAINTENANCE_DISPATCHER__-2010-11-11T12-56-01-3'. Number of event to excute: 1.

    This message appears each update schedule until I stop/restart the SUM service.  Then it runs correctly. 

    Jason

    :6087
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  • 0

    Yes, that is my current version.  It stopped again over the weekend and this is what i found in the verbose log. 

    The maintenance operation was successful.

    Scheduled dispatcher '__MAINTENANCE_DISPATCHER__-2010-11-11T12-56-01-3'. Number of event to excute: 1.

    This message appears each update schedule until I stop/restart the SUM service.  Then it runs correctly. 

    Jason

    :6087
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