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management server connection failed

yh

hello,

Sophos enterprise console can not start. Show management server connection failed after we changed domain administrator password.

quite urgent. pls help.

thanks & regards,

:14159


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    Hi, Jak

    From windows application Event log show error:

    Evernt ID 8004

    User: NT AUTHORITY\SYSTEM

    Source: Sophos Management Service

    Initialization failed.

    Step: Creating a database connection
    Error: std::runtime_error
    Data: Failed to reveal datbase user password , reason :Obscure:Invalid algorithm ident=120

    Thanks& Regards,

    :14349
Reply
  • 0

    Hi, Jak

    From windows application Event log show error:

    Evernt ID 8004

    User: NT AUTHORITY\SYSTEM

    Source: Sophos Management Service

    Initialization failed.

    Step: Creating a database connection
    Error: std::runtime_error
    Data: Failed to reveal datbase user password , reason :Obscure:Invalid algorithm ident=120

    Thanks& Regards,

    :14349
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