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management server connection failed

yh

hello,

Sophos enterprise console can not start. Show management server connection failed after we changed domain administrator password.

quite urgent. pls help.

thanks & regards,

:14159


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  • 0

    Hi, Jak

    open console-fatal-20110621-060647-333.log to get below:

      at __thiscall bl::CReusingManagementServiceClientBroker::Pointers::Pointers(class ATL::CComPtr<struct ISMT_CoreServices2>)
       at class ATL::CComPtr<struct IDispatch> __thiscall bl::CReusingManagementServiceClientBroker::logIn(void)
       at int __cdecl Run(int,enum bl::ConsoleType::Type)
       at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)
    *,wchar_t *,int)

    help to get solution soon

    thanks

    :14335
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  • 0

    Hi, Jak

    open console-fatal-20110621-060647-333.log to get below:

      at __thiscall bl::CReusingManagementServiceClientBroker::Pointers::Pointers(class ATL::CComPtr<struct ISMT_CoreServices2>)
       at class ATL::CComPtr<struct IDispatch> __thiscall bl::CReusingManagementServiceClientBroker::logIn(void)
       at int __cdecl Run(int,enum bl::ConsoleType::Type)
       at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)
    *,wchar_t *,int)

    help to get solution soon

    thanks

    :14335
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