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management server connection failed

yh

hello,

Sophos enterprise console can not start. Show management server connection failed after we changed domain administrator password.

quite urgent. pls help.

thanks & regards,

:14159


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    Hi,

    If the Sophos Management Service will not start either, I suspect that under:

    HKLM\Software\Sophos\EE\Management Tools\DatabaseUser\

    or

    HKLM\Software\wow6432node\Sophos\EE\ Management Tools\DatabaseUser\  

    on the management server machine, the account the management service is using to access the database is this account?

    Jak

    :14181
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  • 0

    Hi,

    If the Sophos Management Service will not start either, I suspect that under:

    HKLM\Software\Sophos\EE\Management Tools\DatabaseUser\

    or

    HKLM\Software\wow6432node\Sophos\EE\ Management Tools\DatabaseUser\  

    on the management server machine, the account the management service is using to access the database is this account?

    Jak

    :14181
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