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out of date

I have 3 or 4 same endpoints are reported as being out of date virtually every week in Sophos Central yet forcing an update does not update them. Why does this keep happening to the same PC's? why does Update not work from Sophos Central.

if I click on Status for the device it reports re-installing on the endpoint as a solution. Ive tried this once on one PC and now it doesn't even register in Sophos Central.

Jeremy

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0 David Borrero over 7 years ago

i have the same problem, on many PC's and server, manual updating must be done on the PC's so that they are updated
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0 David Borrero over 7 years ago

i have the same problem, on many PC's and server, manual updating must be done on the PC's so that they are updated
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0 B_B over 7 years ago in reply to David Borrero

I have had a ticket open on this for months and the last email I got stated "The projected date for the release is late January 2018 barring any unforeseen circumstances."

I get the same email every other day for the same machines. I have not found any correlation on why or how it is happening. I also wish they would break out program updates and definition updates instead of calling them both "updates"
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