out of date

Jeremy Curran said:

I have 3 or 4 same endpoints are reported as being out of date virtually every week in Sophos Central yet forcing an update does not update them. Why does this keep happening to the same PC's? why does Update not work from Sophos Central.

if I click on Status for the device it reports re-installing on the endpoint as a solution. Ive tried this once on one PC and now it doesn't even register in Sophos Central.

 

Jeremy

 

Hi Jeremy, 

I've had the same issue. I'm not surprised that no one replied to this from Sophos. I truly like this product but where this company lacks is the support. There are so many bugs with this Central product. Even the on prem version has had so many issues which were never resolved. We unfortunately have a contract for a couple of more years with Sophos but once it's up, I don't think we'll look back.  

We get these alerts for one of our Customers almost on a daily basis.

Some of the machines are taken offline (switched off or are loan laptops).

But our RDP Server if NOT manually updated would send this alert Daily.

But I also get them on machines online.

Any chance of the Fix being rolled out any day soon?

We get these alerts for one of our Customers almost on a daily basis.

Some of the machines are taken offline (switched off or are loan laptops).

But our RDP Server if NOT manually updated would send this alert Daily.

But I also get them on machines online.

Any chance of the Fix being rolled out any day soon?