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Release an Email to a Distribution Group

Hi there, been using Sophos Central for the past 6 months, when people need an email releasing from quarantine we send them the link to the self-service portal and mostly that works quite well, but what do you do is the email is sent to a group?  Sophos knows about the group members but the email doesn't appear in their individual quarantine feeds.  Am I missing somethging obvious in the interface?



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  • Hi

    I have the same problem

    Every user receive the link for manage his quarantine list but no one (but administrator) can manage the quarantine of a distribution group.

    We have tens of distribution group and i (the admin) cannot every day chech thousands of spam email for delete or release..

    There must be a way for let one or every member of the distribution group to manage that quarantine list

    Thank you

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