Manual Cleanup - cannot find quarantine manager

Question

User on Windows 10. Sophos Central. 
 Sophos central has a high alert with action to manually remove the file. I am unable to find the quarantine manager at the endpoint. can someone please help me on how to clean this file manually?

Aditya Patel · Answer

Hi Sunith, 
 
 If the Dashboard dictates you should remove the file then , we cannot clean the file as it would be the first attempt . If you are unsure locate the file mentioned by the path and upload to virustotal.com and post the results by that website