Servicebericht Sophos Cloud

Hi dazor 

Can you please me know which specific report are you looking for? Please check if the following link helps: https://docs.sophos.com/central/Customer/help/en-us/central/Customer/common/concepts/AvailableReports.html

Thank you for responding @Yashraj but what I need is a service report provided by Sophos a propos Sophos Central. It should be a kind of document in which what Sophos Central as service offers is mentionned and to which extend these services are reliable.

Kind Regards

DaZor

Thank you for responding @Yashraj but what I need is a service report provided by Sophos a propos Sophos Central. It should be a kind of document in which what Sophos Central as service offers is mentionned and to which extend these services are reliable.

Kind Regards

DaZor

Hallo DaZor,

Verzeihung wenn ich mich einmische. Wenn ich es richtig verstehe geht es um den Servicekatalog, das Service Level Agreement und einen Service Level Report?

Christian

Genau QC darum geht es eigentlich!

Hallo DaZor,

da ich Central nicht verwende, kann ich nicht sagen, ob und wo diese Information erhältlich ist. Aber Yashraj S oder jemand anderer von Sophos sollte helfen können.

Is there a detailed description or Service Catalogue of the Central services with their SLA? Are Service Level Reports available? Or should DaZor contact a Sophos Partner?

Christian 

Hi dazor 

Thank you for clarifying. I believe that QC is correct. I'd recommend you to get in touch with your partner. Please visit the following link to locate the nearest partner: https://partners.sophos.com/english/directory/