Hey All,
Perhaps I am missing something, but when you run the Diagnostics tool , It gives you State, Now under encryption it says Drive Locked - No/Yes
What is that actually for ?
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Hey All,
Perhaps I am missing something, but when you run the Diagnostics tool , It gives you State, Now under encryption it says Drive Locked - No/Yes
What is that actually for ?
let me confirm the exact check that field is doing and I will get back to you.
RichardP
Program Manager, Support Readiness | CISSP | Sophos Technical Support
Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
I confirmed with development that the locked status is the Bitlocker state - in other words, has the correct authentication been provided and the drive is accessible.
For the boot drive - this state should never be locked while viewed through the ESH - since to access that screen the boot drive needs to have been unlocked for the boot to proceed and ESH to load.
Are there any other questions I can answer for you?
Sincerely,
Richard
RichardP
Program Manager, Support Readiness | CISSP | Sophos Technical Support
Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
I confirmed with development that the locked status is the Bitlocker state - in other words, has the correct authentication been provided and the drive is accessible.
For the boot drive - this state should never be locked while viewed through the ESH - since to access that screen the boot drive needs to have been unlocked for the boot to proceed and ESH to load.
Are there any other questions I can answer for you?
Sincerely,
Richard
RichardP
Program Manager, Support Readiness | CISSP | Sophos Technical Support
Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.