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Drive Locked status in Endpoint Diagnostics

Hey All,

 

Perhaps I am missing something, but when you run the Diagnostics tool , It gives you State, Now under encryption it says Drive Locked - No/Yes

What is that actually for ?

 



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  • I confirmed with development that the locked status is the Bitlocker state - in other words, has the correct authentication been provided and the drive is accessible.

    For the boot drive - this state should never be locked while viewed through the ESH - since to access that screen the boot drive needs to have been unlocked for the boot to proceed and ESH to load.

    Are there any other questions I can answer for you?

    Sincerely,

    Richard

    RichardP

    Program Manager, Support Readiness | CISSP | Sophos Technical Support
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