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Sophos Central suppress Gateway Status Alert

GaryBrown over 4 years ago

I have my XG v17.5 firewalls connected to our Sophos Central.

In the Alerts section of Sophos Central I get a lot of Gateway is Down / Up messages.

I have other ways of monitoring my internet connections and do not want these messages to appear in the Sophos Central Alerts.

How can I suppressed them.

Thanks, Gary

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0 Keyur over 4 years ago

Hi GaryBrown

Unfortunately, as of now, there is no specific mechanism available to modify the "Alerts" section as per your requirement, I will check and inform you if any alternative method is available, you may submit your request to ideas.sophos.com.

Please also share the alert screenshot for a reference.

Regards,

Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Keyur over 4 years ago in reply to Keyur

Hi GaryBrown

Please also refer to the article - https://community.sophos.com/kb/en-us/132192

Regards,

Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Keyur over 4 years ago in reply to Keyur

Hi GaryBrown

Please also refer to the article - https://community.sophos.com/kb/en-us/132192

Regards,

Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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Cancel
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