Generate Email alert

Question

Hello! 
 I want try Email alerting in Central, I think my setup is correct.

I tried with Eicar but nothing happens, probably due to threat was resolved by antivirus. As I can read only outstanding events will sent email alert. 
 https://community.sophos.com/kb/en-us/132195#Why%20do%20I%20not%20see%20an%20alert%20for%20every%20event%20received 
 
 How can I test email alerting? 
 
 Regards

Shweta · Accepted Answer

Hi KingRolo 
 Could you please make sure that the file's permission is set to read-only so that it cannot be removed by our AV while testing. This will trigger medium alert - which will still require your attention to remove the file. Sophos Central automatically sends email alerts to administrators when events occur (for example, "Potentially Unwanted Application detected"). If the threat/malware in question has been dealt with and no further action is required from admin, they will not get an email.

KingRolo · Answer

Hi Shweta, 
 I tried with another way and it worked. I turned of switch for automatic clean up and email was sent immediatelly. 
 
 Thanks!