Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 9 subscribers
  • Views 1619 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Webcontrol breaking browsers and slowing web

Robert Czymoch

This morning I came into the office and found that Edge Chromium and Firefox would no longer load pages. They were all stuck on the spinning wheel. I checked Chrome and it was working but was extremely slow. I disabled Webcontrol on my working and all problems promptly disappeared. 

 

This is not happening for all users as far as I can tell. But there is no question that Webcontrol is causing problems on the PC's that I checked. Is this a cloud problem or an update gone bad?



This thread was automatically locked due to age.
Parents Reply
  • 0 in reply to Shweta

    Windows 10 Enterprise 1809

     

    Running Core Agent 2.5.5

    EndPoint Advanced 10.8.6.215

    Intercept X 2.0.16

    I cannot gain access to the program data Webcontrol folder. Nothing I have tried gives me permission to see what ever is in that folder.

     

    The event log from the client has nothing. The only interesting I see in Sophos Central for the device is this.

     

    Jan 9, 2020 8:08 AM
    Policy non-compliance: Network Threat Protection
Children
Unfiltered HTML