Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 9 subscribers
  • Views 689 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

It take 5-10 minutes for the central client to send the heartbeat status

Morris

Hello All,

 

It take 5-10 minutes for the central client to send the heartbeat status. Is it a normal time it take to synchronize? As in that particular period of time user are not connected. 

Please advice.

 

Thank You

Morris



This thread was automatically locked due to age.
  • 0

    What version of MCS and NTP are installed? For example:

    • Sophos Management Communications System - 4.11.127.0
    • Sophos Network Threat Protection - 1.9.2235.0

    You can see either in Endpoint Self Help at the client or in Central on the device page, summary tab.

     

    Regards,

    Jak

Unfiltered HTML