Sophos Central-managed users

Hello Vikas Yadav 

You should be able to delete any user that does not have an administrator role assigned to them. Deleting a user does not delete devices associated with that user or remove the Sophos software from these devices.

Under certain circumstances the user will be automatically re-created. More information on this and other important details (such as if your users were added from AD, etc.) on Deleting Users in Sophos Central from the Help Document: http://docs.sophos.com/central/Customer/help/...DeleteUsers.html.

May I know what the reason is behind wanting to delete users?

Thanks!

Hello Vikas Yadav 

You should be able to delete any user that does not have an administrator role assigned to them. Deleting a user does not delete devices associated with that user or remove the Sophos software from these devices.

Under certain circumstances the user will be automatically re-created. More information on this and other important details (such as if your users were added from AD, etc.) on Deleting Users in Sophos Central from the Help Document: http://docs.sophos.com/central/Customer/help/...DeleteUsers.html.

May I know what the reason is behind wanting to delete users?

Thanks!

Hello DianneY,

Thanks for the information.

The requirement for deleting the user accounts is because we have duplicate accounts getting created in Sophos central one via AD & one created by sophos.

And the AD user doesn't show up as device login but the sophos does.

Regards,

Vikas Yadav.

Hello Vikas Yadav 

You can edit the logins assigned to a user so that there are no duplicates. That is what "Modify Logins" meant in the page I linked earlier.

The general process you need to follow is in this KB: https://sophos.com/kb/121432