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Discussions [Sophos Advisory] Partner Dashboard-When launching PSA Integration page in the partner dashboard it is loading with no mappings.

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[Sophos Advisory] Partner Dashboard-When launching PSA Integration page in the partner dashboard it is loading with no mappings.

Jaydeep over 5 years ago

Hi Community,

An issue has been identified with the mapping in the Partner Dashboard when accessing the PSA Integration page.

This article has been published to provide more information and will be updated accordingly.

This thread was automatically locked due to age.

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Jasmin over 5 years ago

[Update] 22/8/2019

We would recommend that you refrain from remapping as development continues to work on this issue. We would also ask if you can refrain from making any name changes (until further notice) in your Connectwise application.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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Jasmin over 5 years ago

[Update] 22/8/2019

We would recommend that you refrain from remapping as development continues to work on this issue. We would also ask if you can refrain from making any name changes (until further notice) in your Connectwise application.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Cancel
Vote Up 0 Vote Down

Cancel

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