Temporary error while accessing Sophos Central, please try again

Question

The error we have tonite: "Temporary error while accessing Sophos Central, please try again" 
 Paul Jr

FloSupport · Accepted Answer

Hi All, 
 This Central issue is actively being investigated by our team. There will another update shortly. 
 
 Issues with Central Wireless AP/X registration 
 Issues with Sophos XG registration to Central 
 
 Note: Existing XG Firewalls and AP/APX devices already registered with Sophos Central are not affected. This issue only affects new registration and re-registration attempts. 
 [Update - 8/14/2019 3pm EDT] This issue is being actively investigated by Sophos Engineering. We expect to have another update by 5pm EDT today. [Update - 8/14/2019 7pm EDT] An update was released, and we are seeing successful registrations now. Please contact us if you continue to experience any new or different XG registration problems. [Update - 8/14/2019 8pm EDT] The update was released, and we are seeing intermittent success with APs registering into Central. Development is continuing to investigate and work on this issue with high priority - We will have an update on this issue as soon as more information is available. 
 Please follow the mentioned articles for the latest updates. 
 Regards,

Temporary error while accessing Sophos Central, please try again

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