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Downloading medium installer

Hi

 

Newbie here!

 

Trying to install running the SophosInstall.sh

 

And I'm getting:

 

Checking we can connect to Sophos Cloud (at https://dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com/sophos/management/ep)...

Failed to connect to Sophos Cloud at https://dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com/sophos/management/ep (cURL error is [Couldn't connect to server]). Please check your firewall rules.
Cannot connect to Sophos Cloud.

 

Any ideas?

 

Regards

 

Tariq



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Parents
  • Check if the information here are whitelisted in your Firewall or any other security/scanning devices or appliance: https://sophos.com/kb/121936

    Please check carefully that the full list of domains and ports are white-listed and that no traffic from these locations are being scanned or otherwise held in any way by the firewall or other security appliance as this will affect the installation or updating process.

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  • Check if the information here are whitelisted in your Firewall or any other security/scanning devices or appliance: https://sophos.com/kb/121936

    Please check carefully that the full list of domains and ports are white-listed and that no traffic from these locations are being scanned or otherwise held in any way by the firewall or other security appliance as this will affect the installation or updating process.

Children