Hello IT DEPARTMENT29
We would request you to please translate the message for us in english so our community members would understand your query.
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Hello IT DEPARTMENT29
We would request you to please translate the message for us in english so our community members would understand your query.
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Hello IT DEPARTMENT29
On Sophos Central we do have a Super Admin account which cannot be deleted by the user. Could you try to login using that account? Usually it the account used while creating Sophos Central and admin accounts are added later for other users to login.
If you have forgotten the Super admin account then you would need to drop a mail at customercare@sophos.com, so they would assist you with your issue.
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Hello IT DEPARTMENT29,
If you have an issue login in with your super admin user as well then you would need to log a case at customercare@sophos.com and they would assist you further with account related issues.
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.