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Failed to upgrade with "INVALID-CHECKSUM-FROM" error.

Hello,

Our user met issue that sophos failed to upgrade with "INVALID-CHECKSUM-FROM" error.

Error
 log file: savupdate-debug.log
 message :
  2019-03-04 15:30:03,335 DEBUG savupdate.util.Logger: INVALID-CHECKSUM-FROM sav-linux/x86/64/lib64/libConfigHelper.so.0 http://sph.cybersolutions.co.jp/sphv9

Attached related log to attachment, please check it.
Thanks.
2019-03-04 14:30:01,829 DEBUG savupdate.util.Logger: Logging to /webmail/sophos/log/savupdate-debug.log
2019-03-04 14:30:02,366 WARNING savupdate.util.Logger: ATTEMPTING_TO_UPDATE_FROM http://sph.cybersolutions.co.jp/sphv9
2019-03-04 14:30:02,366 DEBUG savupdate.util.Logger: READ http://sph.cybersolutions.co.jp/sphv9/savlinux/cidsync.upd
2019-03-04 14:30:02,368 DEBUG savupdate.util.Logger: DOWNLOAD http://sph.cybersolutions.co.jp/sphv9/savlinux/cidsync.upd
2019-03-04 14:30:02,411 DEBUG savupdate.util.Logger: READ http://sph.cybersolutions.co.jp/sphv9/cidsync.upd
2019-03-04 14:30:02,411 DEBUG savupdate.util.Logger: DOWNLOAD http://sph.cybersolutions.co.jp/sphv9/cidsync.upd
2019-03-04 14:30:02,457 DEBUG savupdate.util.Logger: DOWNLOAD-STATS 185324 0.045388 (3.893954 MiB/s)
2019-03-04 14:30:02,566 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/cidsync.upd
2019-03-04 14:30:02,627 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/savi/sav/vdlmnfst.dat
2019-03-04 14:30:02,630 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/savi/engine/32/enginemnfst.dat
2019-03-04 14:30:02,630 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/savi/engine/64/enginemnfst.dat
2019-03-04 14:30:02,634 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/sav.dat
2019-03-04 14:30:02,642 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/talpa.dat
2019-03-04 14:30:02,692 INFO savupdate.util.Logger: UPDATING http://sph.cybersolutions.co.jp/sphv9
2019-03-04 14:30:03,241 DEBUG savupdate.util.Logger: READ http://sph.cybersolutions.co.jp/sphv9/sav-linux/x86/64/lib64/libConfigHelper.so.0
2019-03-04 14:30:03,241 DEBUG savupdate.util.Logger: DOWNLOAD http://sph.cybersolutions.co.jp/sphv9/sav-linux/x86/64/lib64/libConfigHelper.so.0
2019-03-04 14:30:03,282 DEBUG savupdate.util.Logger: DOWNLOAD-STATS 1244 0.040256 (30.177937 KiB/s)
2019-03-04 14:30:03,282 DEBUG savupdate.util.Logger: INVALID-CHECKSUM-FROM sav-linux/x86/64/lib64/libConfigHelper.so.0 http://sph.cybersolutions.co.jp/sphv9
2019-03-04 14:30:03,282 DEBUG savupdate.util.Logger: ALL_UPDATE_SOURCES_FAILED
2019-03-04 15:30:01,700 DEBUG savupdate.util.Logger: Logging to /webmail/sophos/log/savupdate-debug.log
2019-03-04 15:30:02,303 WARNING savupdate.util.Logger: ATTEMPTING_TO_UPDATE_FROM http://sph.cybersolutions.co.jp/sphv9
2019-03-04 15:30:02,304 DEBUG savupdate.util.Logger: READ http://sph.cybersolutions.co.jp/sphv9/savlinux/cidsync.upd
2019-03-04 15:30:02,305 DEBUG savupdate.util.Logger: DOWNLOAD http://sph.cybersolutions.co.jp/sphv9/savlinux/cidsync.upd
2019-03-04 15:30:02,348 DEBUG savupdate.util.Logger: READ http://sph.cybersolutions.co.jp/sphv9/cidsync.upd
2019-03-04 15:30:02,348 DEBUG savupdate.util.Logger: DOWNLOAD http://sph.cybersolutions.co.jp/sphv9/cidsync.upd
2019-03-04 15:30:02,408 DEBUG savupdate.util.Logger: DOWNLOAD-STATS 185324 0.060176 (2.937035 MiB/s)
2019-03-04 15:30:02,517 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/cidsync.upd
2019-03-04 15:30:02,585 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/savi/sav/vdlmnfst.dat
2019-03-04 15:30:02,592 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/savi/engine/32/enginemnfst.dat
2019-03-04 15:30:02,593 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/savi/engine/64/enginemnfst.dat
2019-03-04 15:30:02,599 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/sav.dat
2019-03-04 15:30:02,606 DEBUG savupdate.util.Logger: READ /webmail/sophos/update/cache/Primary/talpa.dat
2019-03-04 15:30:02,655 INFO savupdate.util.Logger: UPDATING http://sph.cybersolutions.co.jp/sphv9
2019-03-04 15:30:03,233 DEBUG savupdate.util.Logger: READ http://sph.cybersolutions.co.jp/sphv9/sav-linux/x86/64/lib64/libConfigHelper.so.0
2019-03-04 15:30:03,234 DEBUG savupdate.util.Logger: DOWNLOAD http://sph.cybersolutions.co.jp/sphv9/sav-linux/x86/64/lib64/	
2019-03-04 15:30:03,335 DEBUG savupdate.util.Logger: DOWNLOAD-STATS 1244 0.101222 (12.001800 KiB/s)
2019-03-04 15:30:03,335 DEBUG savupdate.util.Logger: INVALID-CHECKSUM-FROM sav-linux/x86/64/lib64/libConfigHelper.so.0 http://sph.cybersolutions.co.jp/sphv9
2019-03-04 15:30:03,336 DEBUG savupdate.util.Logger: ALL_UPDATE_SOURCES_FAILED


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