Overide Toogle - Cant turn back on?

Question

Hi, 
 When user the override feature for troubleshooting in Sophos, I am able to turn the feature off but not back on? It just stays off when clicking it again. Is this expected behavior? 
 If so, its a weird choice as it make troubleshooting very difficult. It would also be a very insecure, as any feature I turn off, is now off for 4 hours?

Barb@Sophos · Answer

Hi LRB , 
 Please have a look at the note below: 
 
 After four hours, the settings will automatically change back to the centrally-enforced policy settings. 
 Note: You can change the settings back sooner if you want to. You can&rsquo;t use the slider controls to do this for individual features. Instead, uncheck Override Sophos Central Policy for up to 4 hours to troubleshoot . 
 
 The full document can be found here 
 
 If you would like to test a given feature, this article may come in handy: 
 Sophos Endpoint: How to test detection features 
 
 Regards,

Gowtham Mani · Answer

Hi LRB, 
 As mentioned before after its " four hours ", the settings will automatically change back to the centrally-enforced policy settings. If you wish to change it manually before that time, just uncheck the option "Override Sophos Central Policy for up to 4 hours to troubleshoot".