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Black screen on login

ChrisWhiting

Getting this for all windows 10 machines now, user logins and screen stays black for upwards of 10 minutes. Seems to be installing Sophos updates. 



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    Hi Chris,

    I am sorry to hear this. Can you please kindly help me with more details on this issue (Like when was the issue observed initially, Any clues from event viewer or error messages, Sophos Update log,etc). Also, May I know if you have already created a support ticket with us regarding the same?

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  • 0

    Hi Chris,

    I am sorry to hear this. Can you please kindly help me with more details on this issue (Like when was the issue observed initially, Any clues from event viewer or error messages, Sophos Update log,etc). Also, May I know if you have already created a support ticket with us regarding the same?

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