Sophos Central Email Notifications

In that setting, have you checked at the top 

Choose Enabled to receive an email notification every time an alert occurs or Disabled to receive one alert email by alert type per day.

I know by default that if this isn't checked, you will only get 1 alert per 24hr period for each "type" IE a virus alert, services not starting etc.

I've recieved them in the past and have the same settings as you, so if not that, I am not 100% sure what could cause you not to get one.

Hi Nick,

Thanks for your response. I have that enabled already.

Dave S. Chunilal

Hello Dave Chunilal,

Some alerts are delayed for 24 hs.  This article contains further information regarding this:

Why do some alerts get sent at different times than others?

Can you confirm if other alerts (based on the article) do trigger emails as expected?

Regards,

Hello Dave Chunilal,

Some alerts are delayed for 24 hs.  This article contains further information regarding this:

Why do some alerts get sent at different times than others?

Can you confirm if other alerts (based on the article) do trigger emails as expected?

Regards,