After the domain admin was changed i've had to reinstall the SEC (5.5). In the installation i used new accounts as instructed by Sophos support (sophosdatabaseuser & Sophosupdatemanager). The update manager tries to look for updates but it doesnt download them(no CID's folder in update manager).
How can i get the SUM to download the folders. The status in last updated is Never but the last checked is today.
Please help
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