So, I have logs from a Mac regarding Adobe as a ransomware. What do I check in the logs to make sure that its a false positive or a negative?
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So, I have logs from a Mac regarding Adobe as a ransomware. What do I check in the logs to make sure that its a false positive or a negative?
Hello G33k,
As provided on my previous response Sophos support can assist with False Positives.
You can also filter the logs searching for " Adobe" to see if there are any detections listed. But, please follow the article from the previous thread to create a case and provide the SDU logs to support for analysis, so that you can be sure whether this is a false positive or anything else.
Regards,
Barb@Sophos
Community Support Engineer | Sophos Technical Support
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